One of the best things about public transport in Malaysia is that even the remotest areas are well-connected. The main transport hub is the capital city, Kuala Lumpur which is connected with other cities as well as many of the remote and internal parts of Malaysia. No doubt, travelling by bus is the cheapest way of getting from one place to another in the city or even for inter-city travels. There are air-conditioned buses connecting various places within and outside the city. Non air-conditioned buses are also available which usually run in the smaller towns. Interstate connecting buses have fixed rates but buses running within the city will charge based on the distance being covered.

Technological Advancements in the Bus Ticketing System

Technology has come a long way. It has influenced various aspects of our daily lives, including the way we commute from one place to another. Public transportation in Malaysia and many countries use it as a means of transport for travelling within the city and for inter-city purposes. Public transportation such as buses and trains need to be scheduled properly, on time and the frequency be increased for commuters to make good use of it. Taking these aspects into consideration, an intelligent bus tracking and ticketing system need to be established. In addition to tracking, such a system will also notify the passengers on their mobile towards topping up of credit (or wallet) which can be used for paying for the bus tickets online. Tickets for their low cost provide easy operation, portability, durability and reliability. What’s more, this is a more user-friendly and eco-friendly way of travelling.

To err is to human and there are many things that can go wrong while opting for the traditional route of booking bus tickets. For instance, you may board the wrong bus or you can mix up your travel dates. But with electronic tickets, you don’t have to worry. Bus tickets online portals have a notification feature that will provide you with frequent updates and alerts regarding your trip. Moreover, when it comes to boarding the bus, there are systems now that allow you to scan your ticket and access your entry into the bus only if the details match. The data will directly be transferred to the server’s main database and the equivalent credentials will be stored in the bus account. Also, every bus stop will be notifying the passengers regarding the departure time of the last bus of any route of travelling. Such an automated system will save time and greatly improve efficiency.

Technology has also expanded the choices and different options based on their travel criterion of the passengers. At the same time, it will become easier for bus operators to maintain a record of the passengers travelling and the assignment of seats. An online bus ticketing system offers the benefit of the total in-house management of bus schedules, ticket bookings, ticket sales, report generation, etc. It also offers the power of decision-making to customers.

Bus Tickets Online

It goes without saying that the online ticketing system has made it possible for people to buy bus tickets online and travel with their entire travelling details safely secured in their phones. Bus tickets online can help streamline the entire ticketing process as well as make it easier for the passengers and bus conductors to enjoy the bus ride. As a passenger, you don’t have to worry about carrying a physical ticket since your mobile app contains all the necessary information.

What’s more, bus tickets online is such a convenient way since you can book your ticket anywhere – from the comfort of your home or while on the road. On the other hand, the bus operator or the ticket conductor will not have to confirm or individually keep a track of every passenger’s presence in the bus. The online ticketing system provides a separate portal for bus operators where they can know exactly how many passengers will be riding the bus, how many are already seated, etc.

Conclusion

The way we travel by public transport is slowly changing and it’s making its way towards a progressive and technologically advanced future. Public transportation forms the backbone of any city and such improvements are going to be beneficial for one and all.