Top 8 Questions To Ask Your Local Collision Repair Shop

Auto paint and auto body repair have come a long way. If you have been involved in an accident, one that is so bad you need collision repair, the first set of thoughts that comes to mind is the cost of the repair and also the estimated time to be taken till completion. While these concerns are understandable and justifiable, you should make an attempt to also look for the best repair specialist for your needs.

However, patronizing the auto body shop near you isn’t always the wise choice as they may not offer as much quality job as required by your car. To ensure that you get the best car repair services, below are some of the recommended questions you need to ask your auto body shop or get your Car repair by Comfort Auto & Body Repair.

1. Is there a warranty on auto body repair work?

One of the most important questions to ask your auto body repair shop and technician is whether or not the repair shop offers a warranty on the services offered. Be sure to find out how long the warranty lasts and what it covers. Some auto repair shops offer a lifetime warranty on workmanship and materials.

2. Do you provide rental cars on site or do you provide loaner vehicles?

For car owners, being without vehicle s can be a major inconvenience and your auto repair shop should be on the lookout for your convenience. Be sure to ask whether or not the auto repair shop offers rental services to keep you mobile. You may also inquire whether the auto repair service provider offers loaners and courtesy cars for your convenience while your car gets fixed. Some auto repair shops offer the rental facility in their shop or are located nearest to rental service providers.

3. How long will the repair service take?

This is one of the most important questions to ask. You want to be sure that the length of the collision repair service fits into your schedule. However, it is important to note that the length of the repair service is dependent on several factors including:

    • Extent of damage
    • How busy the auto repair shop and technicians are
    • Holidays in between repair schedules
    • How fast he insurance company approves payment
    • Level of certification and training of repair technicians
    • How quickly the shop can obtain the materials needed to carry out the task.

4. Is the car covered while in your shop?

You want to ensure the safety of your car while it is out of your reach and for this reason, ask the auto repair shop whether or not they offer insurance coverage which protects your car from fire and theft. If the auto repair shop is not covered by fire and theft insurance policy, it is recommended that you seek out another repair service technician to handle your needs. Additionally, it is recommended that through the period of the repair, you should not stop paying the auto insurance premium on your car as the insurance company may penalize you if you let your policy lapse.

5. Will the paint match the rest of my car?

You want your car to be restored to its original pre-accident condition and to do this, you should ask if the shop will be able to obtain the right paint which matches the existing paint. In the event the auto body repair shop fails to get the matching paint, you may be presented with the option of totally repainting the car. However, most cars have their paint code imprinted on a plate which may be located under the hood, in the door, or on the trunk. The auto repair shop may use this to ascertain that the right paint for your vehicle is ordered.

6. How soon can I wash my car after collision repairs?

After your car has been returned from the auto body shop, you may feel the urge to wash the car as quickly as possible. However, to ensure that you remain on the safe side, it is recommended that you speak to the auto repair technicians, especially those in charge of the painting job to confirm how soon you can have the car washed. Also, be sure to inquire about the recommended cleaning chemicals to avoid damaging the paint.

7. Does the shop have any certification?

Certification is an important part of any practice and for collision repair specialists, there is the need to look for certifications such as the I-CAR and ASE certification.

8. Will everything be put into writing

Ask for a written estimate from the auto repair shop before the work is started. Ensure that the shop details all items on the bill including labour rates, materials, guarantees, warranty information, and acceptable forms of payments.

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